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Refund Policy

Selinco Ltd's refund policy varies depending on the services provided.

Website Package

Once satisfied with the content that we receive from you, we request full payment of setup fees as soon as we are ready to start building a professional website for you in accordance to your design brief. Once we start building you a site, setup fees are non-refundable. Monthly fees billed to existing clients are non-refundable.

Bespoke Web Design, Print & Translations

Because all our work is produced specifically for each customer, we require a deposit before any work can commence. Once paid, these fees are non-refundable. Maintenance works billed to existing clients are non-refundable.

Domains & Web Hosting

Customers pay annually for domain registration and web hosting. Once paid, these fees are non-refundable. Should additional domains be requested they will be chargeable at the current market rate. Customers need to submit a request in writing to cancel their domain and hosting account at least 30 days prior to their payment term renewal date.

Online Marketing and SEO Services

Due to the nature of these services, no refunds are given for consulting fees paid to Selinco Ltd.

Should you have other questions or concerns about our refund policy, please call us on 0203 445 5504 or email us at support@selinco.com